Big Network? Check the Fine Print First

Introduction

Access to thousands of petrol stations sounds impressive. Until drivers avoid half of them. Then coverage becomes clutter, not help.

At Fleetnetix, we’ve reviewed thousands of invoices and spoken to hundreds of fleet managers. Bigger networks often come with bigger problems.

Why Bigger Can Be Worse

Network size makes for headlines, but inside the coverage you’ll often find:

• Surcharges of 3 to 5 pence per litre at many partner forecourts
• Stations that are hard to reach or off major routes, causing extra mileage
• Inconsistency in access rules across cards or regions
• Little to no support if cards are declined on site
• Limited or outdated portal visibility.

These complications add up to extra fuel use, admin, and stress.

Real Example: Size vs Usability

A UK logistics company had access to over 7,000 stations, but drivers used fewer than 40 percent of them because:

• Partner sites charged unexpected fees
• Many sites lacked HGV access or were out of driver routes
• Delay and frustration became routine.

By switching to Fleetnetix and the Shell fuel card, they gained:

• 3,800+ well‑located, surcharge‑free sites
• Reliable coverage on motorways and major routes
• Live support for any fill‑up issues.

They didn’t need more stations. They needed a network they could use with confidence.

The Fleetnetix Difference

We focus on what works in the real world:

• 3,800+ Shell and partner forecourts splashed across major routes
• All sites searchable in Shell Fleet Hub
• Live alerts for site issues and immediate card re‑authorisation
• No surprises at the pump
• Full support from Fleetnetix backed by Shell 24/7.

Our customers get clarity and convenience, not confusion.

Why This Matters

Reliable access means:

• No extra miles or deviation
• No invoice shocks mid‑month
• Better driver satisfaction
• Less admin and fewer reimbursement claims
• Efficient route planning and time management.

Final Thought

A big number of sites doesn’t mean coverage unless those sites are usable, surcharge-free, and easy to find.

Request a free network audit with Fleetnetix today.